Frequently Asked Questions

• Dimensions: W: 26mm L: 92.2mm

• Fits up to 70mm paper.

Shipping will vary depending on the shipping destination and number of items purchased. Generally, orders are processed within 1-2 business days and delivery varies from 4 - 12 days.

Shipping is free.

Shipping address details in most cases cannot be changed. Please contact us at support@thegoldroll.com with your order number and updated shipping address to request an address change. Unfortunately, we cannot guarantee order changes. Please make sure the designated address is correct upon payment.

Because Goldroll is not liable for carrier losses or packages marked as delivered but not received, please ensure your shipping address is correct. Please send an email within 30 days of the order date to support@thegoldroll.com alongside your order number and let us know what went wrong.

Please view our refund policy by clicking on the link at the bottom of the page.

We accept a variety of payment methods including Visa, Mastercard, Paypal, GooglePay, ApplePay, American Express, Eftpos & Union Pay.

We take your privacy and security seriously. All transactions are processed through secure, trusted payment gateways, ensuring that your data is safe from unauthorized access.

No account is required. Depending on your payment method you may need to include your details for a secure payment.

If you experience any issues you can contact support@thegoldroll.com and we will respond as soon as possible.